Welcome to "Pet Star" (hereinafter referred to as the "Game"). The following Terms of Service (including related links and policies, collectively the "Terms") apply to all visitors and/or users who access and/or use the Game and/or any services provided on the Game and/or the official website (https://ps.xpecgame.com/index.html) and its affiliated websites (collectively, the "Service Website"). By accessing and/or using the Game and/or Service Website, you agree to be bound by these Terms.
1. The Game and Service Website
1.1 You may download and use the Game only on devices with compatible operating systems, as specified in the system requirements provided within the Game and Service Website.
1.2 Mobile data charges may apply when using the Game via mobile networks. Please consult your mobile service provider for details.
1.3 The Game, Service Website, and related webpages are owned or controlled by us and are provided to deliver information about the Game and facilitate your use thereof.
1.4 Our grant of access to and use of the Game and related content is conditional upon your strict compliance with these Terms.
2. Our Rights and Responsibilities
2.1 "We," "us," or "our" refers to XPEC ENTERTAINMENT LIMITED and/or its affiliates providing the Game under these Terms.
2.2 We reserve the right to:
- (a) Modify, suspend, add, or remove any features or functionalities of the Game (including but not limited to adjusting gameplay rules, removing in-game items, character experience/levels, interactive maps, item effects, quest conditions, and controls) at any time;
- (b) Suspend the Game for maintenance, upgrades, testing, or repairs without prior notice;
- (c) Restrict or suspend your access to the Game if we deem your use violates these Terms, without notice; and
- (d) Modify, remove, or restrict any part of the Game or related content if we determine it violates applicable laws, regulations, or is otherwise unacceptable.
- (e) Take necessary administrative actions through Game Masters ("GM"), including but not limited to removing non-compliant content or imposing temporary or permanent chat restrictions ("Restrictive Measures") on users. The duration of Restrictive Measures shall be determined at our sole discretion based on the nature, severity, historical records of the violation, and other relevant factors. Prohibited content includes, without limitation:
- (i) Statements damaging to our or the Game's goodwill or reputation;
- (ii) Content causing distress, panic, or harassment to other users;
- (iii) Dissemination of obscene, gambling-related, violent, or other materials illegal under the laws of Hong Kong.
3. Your Account
3.1 You must be a natural person of legal age in your country of residence and not prohibited from using our services. You must be at least 13 years old (or older if your jurisdiction's age of majority is higher) and, if under the age of majority, have parental/guardian consent to these terms.
3.2 Registration of an account ("Account") is required to access certain Game features. We may reject or cancel any Account registration at our sole discretion without liability.
3.3 You are responsible for maintaining the confidentiality of your Account login credentials ("Credentials"). You agree to notify us immediately of any unauthorized use or suspected compromise of your Credentials.
4. Your Obligations
4.1 You:
- (a) May use the Game and related content solely for personal, non-commercial purposes;
- (b) Shall comply with all applicable laws and codes of conduct;
- (c) Shall report any violations of these Terms; and
- (d) If submitting content to the Game:
- (i) Warrant that such content does not infringe third-party rights (including intellectual property) or violate laws;
- (ii) Shall not submit obscene or defamatory content;
- (iii) Grant us a non-exclusive, perpetual, transferable, sublicensable, royalty-free, worldwide license to use submitted content;
- (iv) Acknowledge we may remove content violating these Terms at our discretion.
4.2 You agree NOT to:
- (a) Use the Game for commercial purposes;
- (b) Copy, modify, distribute, sell, reverse-engineer, or extract source code from the Game, except as permitted by law;
- (c) Disrupt others' access to the Game (e.g., via hacking);
- (d) Use unauthorized third-party tools (e.g., plug-ins, cheats, bots, hacks, mods) to alter gameplay or enable non-human behavior;
- (e) Interfere with the Game's servers or networks; or
- (f) Engage in any actions that disrupt game balance (including but not limited to exploiting bugs for unfair advantages or manipulating in-game economies)
5. Exclusive Clauses
5.1 You acknowledge:
- (a) The information provided through this game and the service website is offered strictly on an "as-is" and "as-available" basis, without any express or implied warranties or conditions (whether arising under statute or common law). Specifically, we make no warranties or guarantees, express or implied, regarding the accuracy of the content, its fitness for a particular purpose, non-infringement, uninterrupted service, reliability, security, timeliness, or freedom from computer viruses. We accept no liability for any errors, omissions, misstatements, or misrepresentations — whether express or implied — in such information.
- (b) This game and/or the service website may contain materials provided by third parties and hyperlinks to external websites. We explicitly state that such materials and hyperlinks are neither approved nor endorsed by us. As these external websites are beyond our control, their privacy, security, or connectivity standards may differ from ours. The inclusion of third-party materials or links to external websites does not imply any form of association or affiliation between us and such third parties or websites, nor does it constitute an express or implied endorsement, representation, or warranty by us regarding such materials or sites. Any communications or transactions between you and third-party advertisers, or your participation in their promotions, are solely between you and the relevant advertiser. We shall not be liable for any loss or damage of any kind incurred as a result of any such dealings or the presence of links and advertisements on the game and/or service website.
- (c) We may, from time to time, automatically download and install updates, upgrades, or additional features through the app publisher. Once new updates, upgrades, or features are released, we are not obligated to support older versions of the game, nor are we required to make older versions available for download—even if your device does not support the updated version.
- (d) We shall not be liable in any way for any loss, damage, or harm (including but not limited to indirect or consequential loss, damage, or harm) resulting from or related to: – your use or misuse of the game or reliance on any information transmitted through the game or the service website; – your inability to use the game; – the content of any third-party materials or external websites transmitted or provided through the game or service website; or – your inability to access or use the game or service website.
- (e) We make no representations, promises, warranties, undertakings, or guarantees regarding the quality, resolution, completeness, accuracy, usefulness, continuity, smoothness, or timeliness of the game or the service website.
- (f) When you use links within the game that direct you to other pages or websites, such use may be subject to additional or different terms and conditions. In such cases, these Terms of Service and the additional terms shall both apply. If there is any conflict, the additional terms and conditions shall prevail.
- (g) We own all intellectual property rights and copyrights in the game and the service website as a whole. This includes, without limitation, the source code, graphics, user interface, audiovisual content, and the combination of elements used to provide the game. All rights not expressly granted under these Terms of Service are reserved.
- (h) Your actions in connection with the game and/or its content shall not result in any transfer of intellectual property rights to you, nor shall they be deemed to grant any license to exercise any intellectual property rights.
- (i) Unless expressly stated otherwise, any enhancements or new features added to the game shall be governed by these Terms of Service.
- (j) We may, at any time and in any manner or through any medium, install or configure relevant software on your computer and/or mobile device used to access the game, for the purpose of monitoring any acts of downloading, copying, storing, recording, distributing, sharing, or redirecting any related content from the game.
6. Virtual Currency and Virtual Items
6.1 The Game offers virtual currency (e.g., coins, runes, Bailei tickets; "Virtual Currency") for purchase to acquire virtual items ("Virtual Items").
6.2 Only adults or minors with parental consent may purchase Virtual Currency/Items.
6.3 You agree:
- (a) You acquire no ownership rights to Virtual Currency/Items;
- (b) Virtual Currency/Items have no monetary value;
- (c) Virtual Currency cannot be sold, traded, or exchanged on secondary markets or unauthorised platforms;
- (d) Purchases must occur through authorized channels;
- (e) Resale/transfer of Virtual Currency/Items is prohibited;
- (f) We may cancel illicit transactions or terminate Accounts;
- (g) We may restrict sales/transfers at our discretion;
- (h) Prices/availability of Virtual Currency/Items may change without notice;
- (i) All purchases are final;
- (j) We may offer promotions for purchases;
- (k) Virtual Currency and Virtual Items do not constitute property rights under Hong Kong law.
7. Bugs, Errors, and Unintended Changes
7.1 You acknowledge the Game may contain bugs, errors, or unintended changes ("Unintended Changes") affecting gameplay (e.g., character abilities, item attributes).
7.2 We confirm Unintended Changes are unintentional and not deliberate nerfs.
7.3 Please report Unintended Changes via official channels.
7.4 We will reasonably attempt to resolve issues but do not guarantee fixes.
7.5 We retain sole discretion to determine what constitutes an Unintended Change.
8. Software License
8.1 We grant you a non-exclusive, non-transferable license to download/use Game-related software ("Software") per these Terms and any accompanying licenses.
8.2 You may install the Software only on compatible personal devices. Redistribution is prohibited.
8.3 Failure to install required Software may result in denied access.
9. Personal Data
9.1 We process personal data in accordance with our Privacy Policy and the requirements of Hong Kong's Personal Data (Privacy) Ordinance (Cap. 486).
9.2 Refusal to provide requested data may result in denied access.
9.3 You must provide data to comply with laws or assess your compliance with these Terms.
9.4 Third-party advertisers may track ad performance using non-identifiable data.
9.5 We may collect/use your device data (e.g., login records, usage, location).
9.6 You agree that your personal data may be transferred other jurisdictions including but not limited to China, and all your personal data will also be protected under the data privacy law correspondingly. We will implement contractual or technical safeguards to ensure such transfers comply with the Personal Data (Privacy) Ordinance (Cap. 486).
10. Indemnification
10.1 You agree to indemnify us against claims arising from:
- (a) Your or others' use of the Game via your Account/device;
- (b) Your breach of these Terms; or
- (c) Reasonable legal fees incurred on a full indemnity basis.
10.2 This clause survives termination of these Terms.
11. Liability
11.1 The following provisions set out the extent of our legal liability in connection with: (i) breaches of these Terms of Service; and (ii) any representations, statements, tortious acts or omissions (including negligence arising out of or in connection with these Terms of Service), including, but not limited to, any liability resulting from the acts or omissions of our employees.
- (a) Unless otherwise required by applicable local law, these Terms of Service do not include any implied warranties, conditions, or other terms implied by statute or common law.
- (b) To the fullest extent permitted by law, we and our licensors shall not be liable for any loss, damage, or harm (including harm caused by third parties) resulting from your use, misuse, inability to access or use, or reliance on the game, or from any suspension, interruption, or termination of the game. This applies regardless of the legal basis of the claim, whether based on warranty, condition, contract, tort (including negligence), misrepresentation, or otherwise, and even if we or our licensors were advised in advance of the possibility of such damages. This exclusion of liability also covers (but is not limited to) costs incurred from acquiring substitute services, loss of revenue, or loss of data. It further applies to all liabilities arising from our performance or non-performance of the game under these Terms of Service.
- (c) We shall not be liable for any indirect or consequential losses or damages resulting from or related to these Terms of Service—this includes (but is not limited to) loss of revenue, loss of business, or any other losses, damages, costs, expenses, or claims of any nature, regardless of the legal basis of the claim.
- (d) In any case, if you bring a claim against us—whether based on contract, tort (including negligence), misrepresentation, or otherwise—our total liability to you shall not exceed one hundred (100) US dollars. This limitation shall not apply to liability arising from fraud, wilful misconduct, or gross negligence.
11.2 This clause does not limit liability for death/personal injury caused by negligence.
12. Termination
12.1 We may terminate your access to the Game/Account immediately if:
- (a) Your Account is inactive for one year;
- (b) You breach these Terms;
- (c) Fraud/misuse is suspected;
- (d) Illegal activity is suspected; or
- (e) Actions necessary to protect the reputation of the Game, other users, or us (including but not limited to public disparagement of the Game or fraudulent activities).
12.2 Upon termination, unused Virtual Currency/Items are forfeited without refund. Account data may be deleted within 30 days of termination unless required to be retained by law.
12.3 Guild-related content may be deleted if a guild is terminated.
12.4 Termination does not affect accrued rights/obligations or surviving clauses.
13. Amendments
13.1 We may modify these Terms at any time. Continued use constitutes acceptance.
13.2 Updated Terms supersede prior versions upon effective date.
14. General
14.1 These Terms are governed by Hong Kong law. Parties shall attempt mediation through HKIAC under its Mediation Rules. If unresolved within 60 days, either party may commence litigation in Hong Kong courts.
14.2 If any clause is invalid, the remainder remains enforceable.
14.3 No third-party rights are conferred under Hong Kong's Contracts (Rights of Third Parties) Ordinance (Cap. 623).
14.4 You must comply with export laws and local laws where applicable.
14.5 Data may be transferred to servers in China, Hong Kong and Europe, etc., governed by Hong Kong law. You acknowledge that the collection, usage, storage and transfer will be governed under PDPO (Cap. 486) in Hong Kong, rather that the jurisdiction you located.
14.6 We shall not be liable for service suspension or termination due to force majeure events, including but not limited to acts of God, pandemics, government restrictions, cyberattacks, labour strikes, or infrastructure failures.
14.7 These Terms constitute the entire agreement between parties.
14.8 Waivers are valid only if signed by our authorized representative.
Last Updated: April 29, 2025